Category: E-Books

Customer Relationship Management Concepts and Technologies 3rd Edition (PDF) is a much-anticipated update of a bestselling ebook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The PDF ebook introduces the concept of CRM, how and why it can be used, explains

Written in a user-friendly manner, Fundamentals of Machine Design, Volume 2, (PDF) provides detailed discussions on design principles of belts, pulleys, chain drives, ropes and gear boxes. The ebook being a follow-up to the first volume, discusses types, properties, advantages and selection aspects of belt drives, grooved pulleys, flat belt

Smith’s A Q&A Approach to Organic Chemistry, (PDF) is an ebook of leading questions that starts with atomic orbitals and bonding. All-important topics are covered, including bonding, nomenclature, conformations, stereochemistry, acids and bases, oxidations, substitution, elimination, acyl addition, acyl substitution, reductions, enolate anion reactions, the Diels–Alder reaction and sigmatropic rearrangements,

Films achieve their effects with sound as well as images. An ideal textbook for introductory film music courses Hearing the Movies: Music and Sound in Film History (PDF) brings music into the context of sound, and sound into the context of the whole film. The textbook explores film sound in

In Writing Anthropology (PDF), fifty-two anthropologists reflect on scholarly writing as both commitment and craft. These short essays include a wide range of territory, from genre, ethnography, and the politics of writing to affect, storytelling, authorship, and scholarly responsibility. Anthropological writing is more than communicating findings: anthropologists write to tell