Category: E-Books

Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a

Get career-ready with this popular introduction to business communication – with more sample documents than any other ebook. Meyer‘s Communicating for Results, 5th Edition, (PDF) provides practical, classroom-tested instruction in the linguistic techniques and persuasive strategies that students need to become effective speakers and writers. Supplemented with the abundant group

The Power of Critical Thinking: Effective Reasoning About Ordinary and Extraordinary Claims 6th Edition (PDF) provides the broadest range of tools to show college students how critical thinking applies in their lives and the world around them. It explores the essentials of critical reasoning, logic, argumentation, and argumentative essay writing

An easy, clear, and student-friendly introduction to the fundamentals of Python. In Starting Out with Python, 4th Edition, (PDF/ePub), Tony Gaddis’ accessible coverage introduces college students to the basics of programming in a high-level language. Python, an easy-to-learn and increasingly popular object-oriented language, allows readers to become comfortable with the

The Pancreas: An Integrated Textbook of Basic Science, Medicine, and Surgery (3rd Edition) is a  brand new updated 3rd edition of the most comprehensive reference book on pancreatic disease details the very latest knowledge on genetics and molecular biological background in terms of anatomy, pathology, pathophysiology for all known disorders.