Category: E-Books

Customer Relationship Management, 4th Edition, (PDF) continues to be the go-to CRM guide explaining with unmatched clarity what CRM is, its uses, advantages, and implementation. Maklan and Buttle take a managerial perspective to track the part of CRM throughout the customer journey phases of acquisition, retention, and development. Theoretically sound

A powerful ebook by Dr. Eric Foner, an acclaimed historian, Give Me Liberty! Vol 2 Seagull 6th Edition (PDF) delivers a very concise, integrated, and authoritative account of American history. In this revised and updated Seagull 6th Edition, the author Eric Foner addresses a key question that has stirred passionate debates

Ideal for undergraduates or graduates with little or no science background, Foundations of Earth Science 8th edition provides a highly visual, student-friendly, non-technical survey of our physical environment with balanced, up-to-date coverage of geology, astronomy, meteorology and oceanography. Foundations of Earth Science (PDF) is the brief, ebook version of the

For Introduction to Programming (CS1) and other more intermediate courses encompassing programming in C++. Also suitable as a supplement for upper-level courses where the instructor uses an ebook as a reference for the C++ language. This best-selling inclusive text is aimed at readers with little or no programming experience. It

This ebook, Mechanical Ventilation in the Critically Ill Obese Patient (PDF) is the first to describe a practical evidence-based approach to the management of critically ill obese patients with various medical or postoperative respiratory problems in the intensive care unit. In brief, the ebook aims to identify the best strategy