Category: E-Books

Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a

Structural Wood Design: ASD/LRFD, 2nd Edition, (PDF) provides a brief and practical guide to timber design, employing both the Allowable Stress Design and the Load and Resistance Factor Design methods. It suits students in structural, civil, and construction engineering programs as well as architecture and engineering technology programs, and also

Kimmel’s Survey of Accounting, 1st Edition, (PDF) offers a simple and practical introduction to financial and managerial accounting. It describes accounting concepts without the use of debits and credits while stressing the importance of financial statements and decision making. The emphasis on financial statements begins in the first two chapters

The big picture of physical anthropology – Essentials of Physical Anthropology, 3rd Edition, (PDF) is rich with very stunning and photorealistic art, thoughtful pedagogy, innovative media, clear and up-to-date, student-centered content that illuminate physical anthropology’s most important themes. P.S A newer version of this ebook is also available for sale.

Every year, several businesses file for bankruptcy protection because managers fail to efficiently organize the company’s operations, pay inadequate attention to product quality, misread market trends or misinterpret the activities and intentions of rival companies. Maybe they fail to formulate optimal advertising or financing strategies, obtain raw materials and components