Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a
Essential Environment: The Science behind the Stories, 5th Edition, (PDF) engages college students using current, integrated case studies that provides context for understanding science and environmental concerns in a brief, 18-chapter textbook. Authors Jay Withgott and Matt Laposata present the latest understanding of environmental science along with expanded FAQ discussions
Optimized for the unique challenges of Canadian health care and thoroughly revised to reflect the changing and dynamic field of mental health, Psychiatric & Mental Health Nursing for Canadian Practice, 4th Edition, (PDF) is your key to a generalist-level mastery of skills and fundamental knowledge in mental health nursing. Gain
As the quantity of information in biology grows dramatically, it becomes more important for textbooks to distill this vast amount of scientific knowledge into brief principles and enduring concepts. Molecular Biology of the Cell, 6th Edition, (PDF) accomplishes this objective with clear writing and beautiful illustrations. The updated 6th Edition
Cryptocurrencies in Public and Private Law, (PDF) examines how cryptocurrencies based on blockchain technologies fit into current general law categories of public and private law. The ebook takes the common law systems of the United Kingdom as the center of its search but extends beyond the UK to demonstrate how