Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a
Yunzhi Zou’s Single Variable Calculus, (PDF) is a comprehensive yet condensed entry-level introduction on single variable calculus, concentrating on the concepts and applications of limits, continuity, derivative, series, definite integral, sequences, and approximations. Chapters are arranged to shape the essence of each topic and to address learning difficulties, making it
Lippincott Q&A Medicine: Review for Clinical Rotations and Exams (PDF) focuses on high-yield information specifically designed to help students improve their NBME subject exam scores. This first-of-its-kind resource zeroes in on exactly what you need to know, using tables, figures, mnemonics, and hundreds of sample questions in a concise, easy-to-read format—helping
The molecular diagnostics landscape has transformed dramatically since the last edition of Molecular Microbiology: Diagnostic Principles and Practice in 2011. With the broadening of molecular testing and the development of new technologies and their opportunities, laboratory physicians and professionals more than ever need a resource to help them navigate this
The best-selling ebook How Children Develop 6th edition (ePub/PDF) has established itself as the topically organized textbook on child development that teachers and researchers rely on for the most up-to-date perspectives. The authors, each a well-known scientist and educator, have earned that trust by introducing core concepts and impactful discoveries