Category: E-Books

Customer Relationship Management Concepts and Technologies 3rd Edition (PDF) is a much-anticipated update of a bestselling ebook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The PDF ebook introduces the concept of CRM, how and why it can be used, explains

In A City on a Lake: Urban Political Ecology and the Growth of Mexico City (PDF), the esteemed Professor Matthew Vitz tracks the environmental and political history of Mexico City and explains its transformation from a forested, water-rich environment into a smog-infested megacity plagued by environmental problems and social inequality. Vitz

Environment: The Science behind the Stories, 6th edition (PDF) is a best-seller for the introductory environmental science course known for its student-friendly narrative style, its integration of case studies and real stories, and its presentation of the latest science and research on the topic. The latest 6th Edition features new

A sound knowledge of anatomy and physiology is a vital basis for the effective clinical treatment of farm animals and companion animals alike. Introduction to Animal and Veterinary Anatomy and Physiology, 4th Edition, (PDF) continues to offer a comprehensive description of the anatomy and physiology of dogs and cats. The

This 12th edition of ‘Human Geography: Landscapes of Human Activities‘ (PDF) keeps the company and structure of its earlier variations. Like them, it seeks to present its users to the scope and excitement of geography and its significance to their daily lives and functions as informed residents. We acknowledge that