Category: E-Books

Social Psychology, 14th edition (global version) [also known as the Social Psychology 14e Global edition – apart from the cover and ISBN number, everything else is the same] retains the hallmark of its past success: up-to-date coverage of the quickly evolving subject matter written in a lively manner that has

Customer Relationship Management, 4th Edition, (PDF) continues to be the go-to CRM guide explaining with unmatched clarity what CRM is, its uses, advantages, and implementation. Maklan and Buttle take a managerial perspective to track the part of CRM throughout the customer journey phases of acquisition, retention, and development. Theoretically sound

With contributions from experts on democracy promotion Civil Society and Democracy Promotion (PDF) examines civil society development and external civil society promotion in post-socialist Europe. It emphasizes on countries with a failed or deficient process of democratic consolidation looking at unintended outcomes of external democracy promotion on civil society development.

Promoting safe and effective nursing care, Nursing Outcomes Classification (NOC), Measurement of Health Outcomes 6th Edition (ePub) standardizes the terminology and criteria needed to measure and evaluate outcomes that result from nursing interventions. Over 540 research-based nursing outcome labels — including 50 that are NEW to this edition — help

The ebook, Nuclear Medicine and Molecular Imaging: The Requisites, 5th Edition, (PDF) thoroughly includes the rapidly-changing field of nuclear medicine and molecular imaging. Perfect for residency, clinical rotations, and board review, this concise and authoritative volume by Drs. Janis O’Malley and Harvey Ziessman covers the factual, conceptual, and interpretive information