Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a
Manual of Structural Kinesiology, 20th Edition, (PDF) provides a straightforward view of human anatomy and its link to movement. The manual clearly recognizes specific muscles and muscle groups and explains exercises for strengthening and developing them. Dr. R. T. Floyd offers important information in an available format through a combination
Note: There is a new and latest edition of this eTextBook here: Principles of Macroeconomics, 8th edition – Mankiw. Principles Of Macroeconomics (6th Edition) by Mankiw, became an instant best seller after its introduction and continues to be the most popular and widely used textbook in the economics classroom. Teachers
When it comes to explaining basic economic principles by drawing on current economic issues and events, there is no one more helpful than New York Times columnist and Nobel laureate Paul Krugman and co-author, Robin Wells. In this best-selling introductory textbook, Microeconomics, 5th Edition, (PDF), Krugman and Wells’ signature storytelling
Using this bestselling textbook, “Strategies for Teaching Students with Learning and Behavior Problems, 9th edition”, (PDF), pre- and in-service teachers get the ideal contents to prepare to meet the needs of secondary and elementary students with learning and behavior problems in a variety of settings. Strategies for Teaching Students with