Consumer out-of-court redress in the European Union is experiencing an important transformation; certainly, the current changes are the most important that has happened in the history of the EU. This is due to the latest implementation of the Alternative Dispute Resolution (ADR) Directive 2013/11/EU and the Online Dispute Resolution (ODR)
Boone/Kurtz/Berston’s best-seller Contemporary Business, 18th Edition, (PDF) is a student-friendly, engaging ebook designed to attract college students to the field of business. Boone’s Contemporary Business 18e offers a comprehensive approach to the material that will cater to a wide variety of business students with different learning needs. Up-to-date content is
Principles of Biostatistics, 2nd Edition, (PDF) is aimed at students in the health and biological sciences who wish to learn modern research methods. It is based on a compulsory course offered at the Harvard School of Public Health. Besides these graduate students, many health professionals from the Harvard medical area
Marketing Metrics, 4th Edition, (ePub/PDF) will help you correctly quantify the performance of all your marketing investments, improve marketing ROI, and grow profits. Four prominent experts help you apply today’s best practices for evaluating everything from brand equity to social media, email performance, and rich media interaction. This updated edition
Elementary Differential Equations and Boundary Value Problems 11e, like its predecessors, is written from the viewpoint of the applied mathematician, whose interest in differential equations may sometimes be quite theoretical, sometimes intensely practical, and often somewhere in between. While the general structure of the book remains unchanged, some notable changes