Category: Non Fiction

Leadership in a Diverse and Multicultural Environment, (PDF) provides leaders with the tools required to effectively interact with all individuals. Though much of the research related to multiculturalism has focused on expatriates and international assignments, the ebook also emphasizes leaders in domestic organizations, as they can benefit from developing their

Penned by four award-winning teachers and researchers who represent the breadth and depth of the field, Social Psychology, 4th Edition (PDF) motivates students to become critical thinkers about the theories, research, and applications of social psychology. The new formative, adaptive learning tool, InQuizitive, encourages college students to learn and interacting

Customer Relationship Management, 4th Edition, (PDF) continues to be the go-to CRM guide explaining with unmatched clarity what CRM is, its uses, advantages, and implementation. Maklan and Buttle take a managerial perspective to track the part of CRM throughout the customer journey phases of acquisition, retention, and development. Theoretically sound

At an age when memoirs and other forms of life writing are being produced and consumed in unparalleled numbers, The Work of Life Writing: Essays and Lectures (PDF) reminds readers that memoir is not only a “literary” genre or only entertainment. Likewise, letters are not merely epiphenomena of our “real

Comprehensive and extensive, Democratic Law in Classical Athens (PDF) provides a new perspective for seeing a legal system that was democratic in a way only the Athenians could achieve. The democratic legal system made by the Athenians was completely controlled by ordinary citizens, with no lawyers, judges, or jurists involved.