Silberberg’s Principles of General Chemistry 3rd edition (PDF) offers science students the same authoritative topic coverage as its parent textbook Chemistry: The Molecular Nature of Matter and Change. The Principles textbook allows for succinct coverage of content with minimal emphasis on pedagogic learning aids. This more streamlined approach to learning
Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a
The Power of Critical Thinking: Effective Reasoning About Ordinary and Extraordinary Claims 6th Edition (PDF) provides the broadest range of tools to show college students how critical thinking applies in their lives and the world around them. It explores the essentials of critical reasoning, logic, argumentation, and argumentative essay writing
Human Resources Management in Canada, 14th Edition, (PDF) shows how human resources are among the most important assets in organizations today. This course is structured to provide a complete, comprehensive review of human resources management (HRM) techniques and concepts in a highly readable and understandable form for a broad audience:
Modern Green Chemistry and Heterocyclic Compounds, (PDF) includes the general properties of heterocyclic compounds and methods for their preparation to use in applications of green chemistry. Heterocyclic compounds are an essential class of molecules in organic chemistry due to their presence in natural products and their use in pharmaceuticals and