Category: Non Fiction

Customer Relationship Management Concepts and Technologies 3rd Edition (PDF) is a much-anticipated update of a bestselling ebook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The PDF ebook introduces the concept of CRM, how and why it can be used, explains

Essentials of Life-Span Development, 6th Edition, (PDF/AZW3) connects research and outcomes. As a master teacher John Santrock links university students to current research and real-world application assisting students to see how developmental psychology plays a significant role in their own lives and future careers. Through a united personalized digital learning program,

Ideal for all health care professionals who evaluate, diagnose, treat, or refer patients with endocrine disease or disorders, Manual of Endocrinology and Metabolism, 5th Edition (PDF), brings together nearly 150 global authorities who share their knowledge and expertise on endocrine disorders in adolescents, children, and adults. Using a concise outline

By tracing the traditional progression of rhetoric from the Greek Sophists to contemporary theorists, The History and Theory of Rhetoric 6th edition (PDF)  illustrates how persuasive public discourse performs essential social functions and shapes our daily lifes. College students gain a conceptual framework for practising and evaluating persuasive writing and

This handy free ebook, and self-assessment paperback features over 500 multiple-choice questions to help readers evaluate their understanding of introductory level human biology. Completely indexed, with helpful explanations given throughout the answer section, Ross & Wilson Self-Assessment in Anatomy and Physiology in Health and Illness, (PDF) will be ideal for