Category: Textbooks

Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a

Get unique insights into all facets of today’s traffic and highway engineering with the improved edition of Hoel and Garber’s best-selling Traffic and Highway Engineering, SI Edition, 5th Edition, (PDF). This edition initially stresses the key role that transportation plays in today’s society. You examine employment opportunities that transportation creates,

Managerial Accounting 4th Edition (PDF) engages and encourages students by presenting accounting in the context of recognizable companies such as Toyota, Apple, Starbucks etc Helps Students Become Better Problem Solvers by putting their skills to the test using a robust end of chapter content, along with Demonstration Cases and Skills

Transnational Perspectives on Artists’ Lives: From the Nineteenth Century to the Present (PDF) shows the significance of transnationality for studying and writing the lives of artists. While musicians, painters, and writers have long been cast as symbols of their related nations, the latest research is increasingly drawing attention to those features

As a master teacher, John Santrock associates students with the latest research and real-world application, helping college students see how developmental psychology plays a role in their own lives and upcoming careers. In A Topical Approach to Life-Span Development, 10th edition, (PDF), author Dr. J. Santrock has continued his commitment to