Category: Textbooks

Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a

Enjoying sexual diversity in contemporary society. Human Sexuality: Diversity in Contemporary Society, 10th Edition, (PDF) takes a sex-positive approach, inspiring students to become active in and about their own sexual well-being and stresses the importance of affirming and supporting intimacy and mutual satisfaction in sexual expression. It also aims to

A practical introduction to the engineering science and mathematics needed for engineering study and practice. John Bird’s Science and Mathematics for Engineering, 6th Edition, (PDF) is an introductory textbook that assumes no previous background in engineering. This latest new sixth edition includes the fundamental scientific knowledge that all trainee engineers

Dit boek geeft een heldere beschrijving van de praktische vaardigheden waar een sportmasseur over moet beschikken. Alle beschreven handgrepen en tests zijn voorzien van duidelijke instructieve foto’s. Sportmassage, sportverzorging en functietests (PDF) is bij uitstek geschikt als praktisch hulpmiddel voor de voorbereidingen op het examen sportmasssage. Deze druk is geactualiseerd

Engaging, clear and visual, Biology: Concepts And Applications 8th edition (PDF) equips non-biology majors with the science they will need in life! Renowned for its writing style and trendsetting art, the latest new 8th edition includes learning features, enhanced visual pedagogy, and media options. Helping visual learners, “Figure It Out”