Category: Textbooks

Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a

Kaplan’s NCLEX-PN Content Review Guide5th edition provides a comprehensive review of the essential content for the NCLEX-PN to help you face the exam with confidence. Expert Guidance Kaplan’s expert nursing faculty reviews and updates content annually. We invented test prep—Kaplan (www.kaptest.com) has been helping nursing students for almost 80 years.

Drawing on, international law, treaties, the work of other Indigenous scholars, and particularly personal experiences, Marie Battiste records the nature of Eurocentric models of education and their upsetting impacts on Indigenous knowledge. Reporting the negative consequences of forced assimilation, the racism inherent to colonial systems of education, and the failure

In Matthew’s passion narrative, the ethnoracial personality of Jesus comes into intense focus. The repetition of the title “King of the Judeans” focuses the politics of ethnicity and race. Irrespective of the explicit use of terminology, prior scholarship has understood the title curiously in non-ethnoracial ways., The Politics of Race

Wong’s Essentials of Pediatric Nursing, 11th Edition, (PDF) continues to leverage its trademark developmental approach as it prepares readers with the most up-to-date research and guidelines for treating children today. The ebook utilizes a highly readable writing style and motivates a whole-body approach — starting with child development and health