Category: Textbooks

Managing COPD 3rd edition (PDF) is an ebook that includes recommendations for COPD from published guidelines (eg, the ATS, GOLD, and NICE guidelines) and presents them in the context of relevant clinical treatment issues. This is an in-depth guide on the management of COPD, concentrating on the impact of COPD

Customer Relationship Management Concepts and Technologies 3rd Edition (PDF) is a much-anticipated update of a bestselling ebook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The PDF ebook introduces the concept of CRM, how and why it can be used, explains

Time–activity diaries kept by members of the general public indicate that on average people spend around 90% of their time indoors, this is associated with considerable exposure to air pollutants as not only is there infiltration of pollutants from outdoors, there are also emissions indoors that can lead to elevated

Get career-ready with this popular introduction to business communication – with more sample documents than any other ebook. Meyer‘s Communicating for Results, 5th Edition, (PDF) provides practical, classroom-tested instruction in the linguistic techniques and persuasive strategies that students need to become effective speakers and writers. Supplemented with the abundant group

The goal of every marketer is to create more value for customers. The authors of this new Principles of Marketing, 7th European Edition (PDF) by Philip Kotler, Gary Armstrong, Lloyd C. Harris and Nigel Piercy have aimed to create more value for the reader by building on a classic marketing textbook with