Psychology: From Inquiry to Understanding, 3rd Canadian Edition, (PDF) teaches students how to test their assumptions, and encourages them to use scientific thinking skills to better understand the field of psychology in their routine lives. By implementing scientific thinking, students can more intelligently assess claims about both laboratory research and
Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a
Leadership and School Quality (PDF) is the 12th in a series on theory and research dedicated to advancing our understanding of schools through empirical study and theoretical analysis. Hence, the chapters include analyses that investigate relationships between school organizations and leadership behaviors that have an impact on school and teacher
Updated annually with the latest developments in treatment and diagnosis recommendations, Ferri’s Clinical Advisor 2019 (PDF) uses the popular “5 books in 1” format to organize vast amounts of information in a clinically relevant, user-friendly manner. This format, efficient provides quick access to answers on more than 900 common medical
Some great Visual Basic fundamentals. Concise and rich in practical examples, Starting Out With Visual Basic 8e (PDF) covers the features and tools of Visual Basic, and how and when to use them. The expert authors Tonny Gaddis and Kip R. Irvine introduce the fundamentals of Visual Basic in a very