The best-selling and universally trusted eBook, Service Management: Operations, Strategy, Information Technology 8th edition (PDF) continues to acknowledge and emphasize the essential uniqueness of service management. The etextbook is organized in 4 parts: Part 1: Understanding Services which provides a historical context as well as distinguishes the distinctive characteristics of
Abnormal Psychology: An Integrative Approach 5th Canadian Edition (PDF) is the perfect ebook to help you succeed in your abnormal psychology course! Authors Durand and Barlow show you how psychological disorders are entrenched in multiple factors: biological, cultural, social, psychological, familial, and even political. Balancing biological, psychological, social, and cultural
Advanced Automotive Electricity and Electronics (PDF) – (Cdx Learning Systems Master Automotive Technician), published as part of the CDX Master Automotive Technician Series, gives college students with a basic understanding of automotive electrical the additional knowledge and experience they need to diagnose and fix complex electrical systems and circuits. Focused
Providing a brief, research- and theory-based approach to sexuality counseling, Sexuality Counseling (PDF) is grounded in an integrative, multi-level conceptual framework that talks about the various levels at which individuals experience sexuality. At every level (physiological, psychological, developmental, gender identity and sexual orientation, cultural/contextual, relational, and positive sexuality), authors Amber
This ebook, Model-Based System Architecture (PDF) combines the emerging discipline of systems architecting with model-based approaches using SysML. The early chapters of the ebook provide the fundamentals of systems architecture; discussing what systems architecting entails and how it benefits systems engineering. Model-based systems engineering is then defined, and its capabilities