Through a unique interdisciplinary perspective on quality management in health care, this textbook McLaughlin & Kaluzny’s Continuous Quality Improvement in Health Care, 5th edition, (PDF) covers the subjects of organizational behavior, operations management, and health services research. With a particular focus on Continuous Quality Improvement (CQI) and Total Quality Management
As the influence and reach of technology grow, the world becomes increasingly connected. What happens in one system finance, research, infrastructure, manufacturing, supply chain, and many more can have a significant impact on the outcomes and activities in other systems. Healthcare is no exception. Connecting all of these systems is
Operating Systems: Internals and Design Principles 9th edition global (PDF) is intended for use in a 1- or 2-semester undergraduate course in operating systems for computer engineering, computer science, and electrical engineering majors. It also serves as a useful reference for programmers, systems engineers, network designers, and others involved in
With a combination of up-to-the-minute examples, cutting-edge research, and the latest available data, Essentials of Sociology 6th edition (PDF) by the star author team (Richard P. Appelbaum, Deborah Carr, Mitchell Duneier, and Anthony Giddens) gets sociology students thinking sociologically about what they are seeing in the news and on their
A dream of a better world is an influential human force that inspires artists, activists, and citizens alike. In Becoming Utopian (PDF) author Tom Moylan – one of the pioneering scholars of modern utopian studies – studies the utopian process in its individual and collective trajectory from dream to realization.