Category: Textbooks

Every company is recognizing the significant importance of protecting its customer base by raising the bar of its customer service prowess. Excellence in Managing Worldwide Customer Relationships, (PDF), identifies the risks companies face when expanding their business model in both local and overseas markets and provides solutions, strategies, and a

A Practical Study Of Argument 7th Edition gives you the tools you need to understand informal logic and formulate a very good argument. By focusing on real world examples and including helpful and awesome study tools such as exercises with answers, chapter summaries, a glossary of common fallacies, and a

Following in the tradition of the first 8 editions, the goal of this issues-based successful textbook, Chemistry in Context 9th edition (PDF), is to establish chemical principles on a need-to-know basis for non-science majors, enabling them to learn chemistry in the context of their own lives and significant issues facing

Thoroughly revised for currency and with exciting new practical examples throughout, this popular text offers the tools, practice, and fundamental knowledge for success in the biotech staff. With its balanced coverage of fundamental cell and molecular biology, basic techniques, historical accounts, new advances, and hands-on applications, the Introduction to Biotechnology,

The excellent PDF eBook, Evidence-Based Nursing: The Research-Practice Connection 4th Edition (PDF) introduces nursing students to research methods and evidence-based practice. The etextbook helps students understand research methods, how to appraise and use research evidence in clinical decision-making, and how to fully understand and engage in evidence-based practice. By linking