This ebook, Customer Engagement Marketing (PDF) provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders around the world. It identifies cutting-edge metrics for measuring and capturing customer engagement and highlights best practices in implementing customer engagement marketing strategies. Responding to the rapidly
An accessible and carefully structured introduction to Particle Physics – 4th edition, including important coverage of the Higgs Boson and recent progress in neutrino physics. Includes information on recent key discoveries including: An account of the discovery of byond the simple quark model; exotic hadrons, expanded treatments of neutrino physics and
Comparative Politics of Southeast Asia: An Introduction to Governments and Political Regimes, (PDF) provides a comprehensive introduction to the political systems of Timor-Leste and all ASEAN countries from a comparative viewpoint. It examines the political institutions, processes and actors in eleven states, covering democracies and also autocratic regimes. Every country
The most favorite name in law school outlines, Emanuel Law Outlines, 13th Edition, (PDF) were developed while Steve Emanuel was a student at Harvard Law and were the first to approach every course from the perspective of the student. Precious for use throughout your course and again at exam time,